National understands the need for a “best foot forward” approach to facilities that entertain discerning guests and clients. Those guests and clients formulate their impression of your business by what they see on the other side of the entry glass. We at National are constantly aware of those first impressions and strive to create an appearance that you and your internal customers can be proud of.

Indoor air quality, bloodborne pathogens, and OSHA requirements are all issues that demand the attention of medical facilities managers. At National we take very seriously the needs of the facility and your medical clients. We train to strict standards and inspect with your satisfaction in mind.

The multi-tenant facility is also multi-demanding. The management of multiple requests, needs, and personal perceptions is something we at National have had great experience dealing with. Our desire is to make cleaning a non-issue. We realize that you are busy with those “multi-demands,” and janitorial concerns should not be one of them.
 

How We Clean

Franchisee System or Janitorial Employees.....

National awards janitorial franchises to individuals interested in becoming independent business owners. Each business owner (franchisee) chooses the appropriate franchise size according to his/her needs and abilities. Each franchise is awarded in compliance with laws and guidelines set forth by the Federal Trade Commission. National’s success stems from our unique franchisee system. This proven system provides customers with a stable work force of committed janitors, who have a vested interest in the service they provide. National’s retention rate for janitors is far above industry average and as a result can provide its customers with more consistency and security.

Additionally every franchisee (and franchisee employee) is required to pass an extensive training program before being assigned to any part of a cleaning account. Once an individual has passed the initial training program he/she is assigned a building or a portion of a building. National then oversees on-site training, monitors periodic work, and ensures service quality. National also provides employee janitors when specific hours of coverage are required, such as day porter work or when a customer has a unique need for employees only in their building. Specialty Crews National offers specialty crews, who have had many years of experience, to do the high-skilled jobs including the following:

Carpet cleaning Wood floor care Hard floor care (i.e. stripping, scrubbing, waxing) Window washing Pressure washing Construction clean-up Flood clean-up

Emergency Services – ONE number 24 hours a day We are ready for cleaning emergencies 24 hours a day, 365 days a year. National offers the simplest and most effective method for handling emergencies even outside of regular business hours – when most emergencies occur. At all times, emergency or not, you can reach us simply by calling ONE number.

Service Excellence (Responsiveness)   When our customers need rapid response we can provide it. National maintains a reserve capacity of workers to cover the additional and emergency work that frequently is required in the fast-paced property management environment. Many of our franchisees also have additional trained manpower that can be called in on short notice. National also has utility employees who can be called in to meet the needs of our customers.