Expert Integrated Services
NMC was established in 1975 and over the years has grown into a full spectrum facility services provider. NMC offers janitorial, security, building maintenance, and specialty property services throughout the Pacific Northwest. We provide clients with a unique service solution that combines the entrepreneurial investment of a franchise system with the standardization of a self-performing company. The majority of our cleaning is done by our franchise owners, who have a vested interest in the accounts they service. Because they have an ownership stake in the work, our franchisees are reliable, trustworthy, and consistent. The franchise system enables NMC to offer high performing individuals, low turnover, and virtually no absenteeism.
Quality, Safety, and Training
NMC enhances the benefits of the franchise system by supporting our franchisees with staff positions. All our operations coordinators and executives are NMC employees, which ensures that our quality, safety, and training standards are consistent enterprise wide. We also have specialty crews on staff to perform additional services; a network of hourly employees who are available to fill in if they are any absences; and local offices staffed with support roles, such as HR specialists and administrative coordinators. The end result is a dedicated, invested workforce that provides our clients with consistent quality services.
Our mission is to provide superior workmanship and customer satisfaction in all areas. We build thriving relationships with our clients, employees, franchisees and vendors by conducting ourselves with integrity, professionalism, and a dedication to quality services.
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Marsden is one of the largest privately owned facility service providers in the United States. Marsden has over 50 offices throughout the United States and employs more than 10k people. Marsden has thousands of clients across the country and services over 300M square feet every day.
Despite Marsden’s national scope, Marsden focuses on the local markets in which it has acquisitions and office locations. Each office is invested in its community and local clients, providing personalized service. Like a small, local company, the regional offices make decisions on all aspects of their service operations and are empowered to manage their teams and respond to all client needs and request.
Marsden’s local operating companies have the benefit of leveraging Marsden’s resources as a large organization – including staff, technology, equipment, supplies, information, industry experts, and financial support.