We believe in providing careers, not just jobs. We are committed to giving our employees opportunities to develop their skills and advance their careers at NMC. At NMC, promoting from within is not just a best practice; it is a commitment we make to our employees. We actively work to prepare our employees for new roles and promotions. One of the ways we do this is through our “Strive Toward Every Person’s Success” (STEPS) program, which clearly defines the requirements for advancement in the company.
Our “Strive Toward Every Person’s Success” (STEPS) Program provides a career path for our employees. NMC developed the STEPS program to provide our employees with an outline for career development. STEPS assigns each position a set of skills that must be mastered before moving to the next level. We provide training for employees who want to become qualified for a new position.
Over 70% of our management personnel have been hired internally through promotions and many started out as entry-level cleaners, including our COO. We believe in preparing our employees for leadership positions and giving them the coaching and tools they need to succeed.